Frequently Asked Questions

Omega Hive is a cryptocurrency Hive Mining as a Service provider (MaaS) that offers an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers.

Our team of mining experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable mining facilities.

It’s very quick and easy! You are purchasing mining contracts and we are mining on your behalf. You receive returns on a daily basis depending on the amount of hashpower you purchase on your contract. As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining.

We are. Besides the fact that we ourselves mine with the very same hardware that we offer to our clients, our capital, just like anyone, is limited. We believe that mining is one of the best way to obtain cryptocurrencies, however, we do not want to “put all our eggs in one basket”.

Profitability and returns are highly dependant on the prices and network difficulties of the cryptocurrencies that you are mining, which cannot be fully predicted. It would not be appropriate for us to provide data on potential mining returns and sell mining contracts at the same time. Therefore, we recommend each and everyone of you to do your own independent research and performance calculations before making a decision.

Remember that some of our products have a daily maintenance fee which must be deducted from the daily earnings.

Some websites we use personally are :

  • CryptoCompare
  • CoinWarz
  • Please note that thse websites are independent sources of reference and not related to Omega Hive in any manner. We are not responsible for any inaccurate information they provide.

    At the first glance one might think that buying miner X is slightly cheaper than hosted mining. However, there are a number of “hidden” costs related to purchasing and maintaining a miner that change the economics significantly:

  • Shipping costs : few merchants will cover this, but in most cases they will charge you extra.
  • Custom dues / VAT : if it is an international delivery you will likely have to pay customs dues and VAT; generally this has a huge impact on the total cost of your mining equipment.
  • Costs for additional equipment : when you pay for your device you have to wait until the miner is packaged and shipped; if it is held up in the customs this can take weeks. And during that time you cannot mine at all (“opportunity costs”). You have to wait and hope. And if the merchant has a stock shortage; it is you who has to wait. With Omega you pay and get your hashpower immediately online. No delays!
  • Setting the system up : when buying miners from larger retailers you often have to buy additional equipment like an extra PSU that matches the electricity specs for your country, control units and specific shelves to store them efficiently. This adds up significantly to the overall price for hashpower.
  • Maintenance : when the device finally arrived you have to assemble and configure it. Beginners often underestimate the amount of work and technical knowledge that is needed to bring the device up and optimize its settings. People that used the first ASICs spend days and weeks on it. In monetary terms this costs you twice: (i) your time and (ii) lost mining opportunity.
  • Electricity : hardware failures, outages and crashes could lead to downtimes between seconds and weeks. If your unit breaks you have to return it and start from scratch (by the way: check the guarantee time of your miner; it is often less than a year). With Omega Mining you have a guaranteed uptime of 100%: in case one of your units fails another unit will be switched over and start mining for you the very same second.
  • Custom dues / VAT : having the machines at home not only brings heat and noise, but also an increase of your electricity bill; an important factor that many underestimate.
  • Please do not get us wrong: we do not want to discourage anyone from mining at home! We are often asked about prices and realized that many users do not know about all the hidden costs. If you compare the true costs, you will notice that our prices are very competitive. We want to provide you the best possible mining experience, so that you can focus on mining your favorite coins (and we take care of the rest).

    The HIVE pays out daily.

    You can check your general payouts on the dashboard in "Payouts History" under “Payouts”.

    Please ensure your wallets are set up and configured in the "Wallet Configuration" menu under Payouts so we know where to send your payouts to.

    A mining day usually starts at 00:00 ETC and ends at 23:59:59 ETC.

    At the end of the 24 hours mining day we will do some additional calculations and double check to ensure everything is correct. About 8 hours later (max. 24 hours) you will receive payouts for each coin you have mined. Please ensure that you your payout address are set up in the "Wallet Configuration menu" for each coin you mine, otherwise we cannot make the payout.

    It can take up to 48 hours to receive the first payout once you have purchased a contract. If you did not get any payouts from us within 48 hours, please contact our customer service team on the form below and select 'Payouts' for the subject matter.

    When you order via Credit / Debit Card, your payouts will be held for 30 days and as required for verification and security measures as stated in the Terms of the Contract. We do so because of fraud and security reasons. Once the alloted time has passed, the full amount will be released to your wallet, and from then on you will receive a daily payout. In the meantime you can see your accumulated earnings in My Account > My Orders, under “My pending balance of payouts”.


    Need to contact us?
      Name
      E-mail
      Phone Number
      Subject
      Description